Manufacturing · AI Mitra
Manufacturer Automates Dealer Support with AI Mitra
A manufacturing company's dealer network raised support queries by phone, overwhelming a small support team during peak season.
ManufacturingAI Mitra
70%
Queries auto-resolved
3x
Support team capacity
less than 1 min
Average response time
The Challenge
Phone Overload During Peak Season
A manufacturing company's dealer network raised support queries by phone, overwhelming a small support team during peak season.
The Solution
WhatsApp AI Integration
AI Mitra was rolled out on WhatsApp for order tracking, complaint management, and FAQ automation, integrated with the company's ERP.
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